Return and refund policy

Our Policy Lasts 30 Days.

If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

To Be Eligible for a Return:
Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Partial Refunds (if applicable):
Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain period.

Late or Missing Refunds (if applicable):
If you haven't received a refund yet, first check your bank account and then contact your credit card company, as it may take some time before your refund is officially posted.
If you've done all of this and you still have not received your refund, please contact us at Contact@Zevlory.com.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you would like to exchange it for the same item, please send an email to Contact@Zevlory.com.

Shipping:
You will be responsible for paying for your own shipping costs for products costing more than $25/£/€ when returning your item. Shipping costs for the exchanged product may vary depending on your location.
If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Have a Question?
We love to talk to you! Please send us an email at Contact@Zevlory.com if you have any questions. We will always do our best to respond to you as soon as possible.